Collect.
No more writing complex SQL to get CDRs from your videoconferencing systems. Our SMART data collectors extract all necessary data. Read more
Create.
Run reports in ad hoc mode to explore specific areas of service performance and solve problems. Drill down by endpoint, region, or path. Read more
Communicate.
Create final reports in the output format you need - html, pdf, xls, doc or ppt. Send them yourself or schedule automatic delivery. Read more
Assess. Analyze. Report.
DesigNET's SMART Reporting Platform is a brand new service you can use to assess, analyze and report the performance of your enterprise telepresence service. It gives you easy access to the information you need every day to support a wide range of operational and planning activities.
SaaS. Simple.
The SMART Platform is Software-as-a-Service, so you don't need to own, provision or manage your own servers, and you don't need to do a complex software installation to start using it.
Right information. Right time.
  • Drive ROI and cost savings
  • Bring visibility to service levels
  • Track usage by region or business unit
  • Analyze end point, network and multipoint bridge (MCU) utilization
  • Provide monthly reports to users
  • Track Quality-of-Experience (QoE)
  • Generate SLA reports
  • Identify under-utilized resources
  • Review historical data to troubleshoot problems
  • Create and distribute monthly management reports
SMART reporting has changed the way we manage our video conferencing service. We're no longer flying blind. Now, we have the information we need to communicate and make solid decisions; and, we have it when we need it.
Senior Manager of Collaboration Services
Fortune 1000 Software Company

About DesigNET

We’re a team of telepresence experts, business intelligence gurus, cloud software developers, and professional data geeks, working around the clock to make DesigNET the best telepresence analytics and reporting service provider in the universe. We're not building other application software. We're not a reseller of video conferencing systems and infrastructure. Telepresence analytics and reporting is all we do. Read more

Contact

DesigNET International, Inc
96 Morse Road
Sudbury, Massachusetts USA 01776
tel 978.443.4459

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