DesigNET International and Telaid Partner to Make Videoconferencing Service Managers More Effective
Sudbury, MA, August 4, 2010: DesigNET International, Inc. announces a strategic partnership with Telaid, Inc. to offer its SMART Analytics and Reporting Platform for Videoconferencing. The partnership will bring DesigNET’s powerful reporting platform to videoconferencing service managers in a wide range of industries where Telaid has a strong and respected presence. Telaid’s President, Scott Patsiga, states: “Many of our customers now view visual communication as an indispensible and strategic application in their organizations. As a result, their expectations of performance, accountability and ROI are increasing. Teaming with DesigNET for its powerful analytics and reporting platform, our goal is to help videoconferencing service managers deliver on those expectations.” Jim Idelson, president of DesigNET states: “In-depth analytics and reporting capabilities are becoming a must-have for effective management of a videoconferencing service. Working with Telaid enables us to deliver our solution in partnership with one of the most experienced technology implementation and management teams in North America.” The SMART Analytics and Reporting Platform for Videoconferencing, a Software-as-a-Service (SaaS) offering, is available now. For more information about DesigNET’s SMART Analytics and Reporting Platform for Videoconferencing, visit www.designet.com
DesigNET International (www.designet.com), formed in 1995, is the leading provider of data-driven information services and management tools for professionals making critical decisions about their video, web and voice collaboration networks. DesigNET provides analytics and reporting software as well as analysis, decision support and advisory services to CIOs and service delivery teams as they deploy and utilize conferencing services within their organizations. DesigNET software and services enable managers to extract maximum value from their investments while greatly reducing deployment risk and accelerating time-to-value. DesigNET’s software and consulting solutions typically result in substantial increases in the operational performance and business impact of these technologies across the enterprise.
Telaid (www.telaid.com) located in Niantic, CT specializes in multi-site technology deployments, serving large enterprises seeking to reduce the time, cost, and risk associated with these initiatives. The company has over 30 years of experience helping some of the largest companies nationwide execute highly-efficient, error-free deployments in the areas of AV/communications, network services, and security. A full-service partner, Telaid offers a broad range of on-going support services and the unique ability to configure products before deployment, using its “Zero Defect Model” to deliver the highest quality of work. Telaid also employs a national service delivery team and provides 24/7 support to over 100,000 client sites across North America.
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